National Vienna Airport Information

Pick-up instructions: Upon your arrival at the airport, proceed to the National rental car counter located in the arrivals hall to obtain your contract. Follow the provided instructions to reach your vehicle in the second-floor rental car park—no shuttle is necessary.

For assistance, contact National Vienna airport at +43 1 700733432 or visit Car Rental Vienna Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with National upon Pick-up.

 

Business hours:

Sunday

08:00 AM - 22:00 PM

Monday

08:00 AM - 22:00 PM

Tuesday

08:00 AM - 22:00 PM

Wednesday

08:00 AM - 22:00 PM

Thursday

08:00 AM - 22:00 PM

Friday

08:00 AM - 22:00 PM

Saturday

08:00 AM - 22:00 PM

Tips for renting a car from National Rent-A-Car at Vienna Airport
 

  • 1. Book in Advance: Consider booking your rental car in advance online. This can often save you money and ensure that the type of vehicle you want is available.
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  • 2. Compare Prices: Check prices on different websites or directly on National Rent-A-Car's official website to ensure you're getting the best deal.
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  • 3. Choose the Right Vehicle: Select a vehicle that suits your needs. Consider the number of passengers, luggage space, and the type of driving you'll be doing (e.g., city driving, long distances).
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  • 4. Review Rental Terms and Conditions: Read the terms and conditions carefully, including any fees, mileage restrictions, and fuel policies. Understanding the terms will help you avoid surprises later.
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  • 5. Check for Discounts: Look for discounts or promotions that may be available. These could include loyalty program discounts, credit card benefits, or promotional codes.
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  • 6. Bring Necessary Documents: Ensure you have all necessary documents such as your driver's license, credit card, and any reservation confirmation. International travelers may need additional documentation, so check in advance.
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  • 7. Inspect the Car: Before accepting the car, carefully inspect it for any existing damages. Note them on the rental agreement and take pictures if needed. This can help avoid disputes over damages when returning the vehicle.
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  • 8. Understand Fuel Policies: Be aware of the fuel policy. Some companies provide a full tank and expect you to return it full, while others may require you to pay for a full tank upfront and return it empty.
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  • 9. Know the Rental Period: Clarify the pickup and drop-off times to avoid extra charges. Some companies have a 24-hour rental period, while others may charge for an additional day if you exceed a specific time.
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  • 10. Ask About Toll Roads: Inquire about toll road policies. Some rental companies provide transponders, while others may require you to pay tolls separately.
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  • 11. Emergency Contact Information: Take note of National Rent-A-Car's emergency contact information in case you encounter any issues during your rental.
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  • 12. Return the Car on Time: Return the car on or before the agreed-upon time to avoid late fees. Check for any additional charges when returning the vehicle.

National Rental Conditions
 

  • Driver Requirements


    The minimum rental age is 18 years, and a young driver fee is applicable to drivers under the age of 25. There is no maximum age, and no senior driver fee is imposed. The driver's license must have been issued by authorized authorities at least 1 year before the rental start date.
 
  • Deposit and Deductible Policy


    A deposit will be placed on the customer's credit card and held until the conclusion of the rental period. The specific deposit amount is determined at the time of pickup, varying based on the type of vehicle. Any damage may result in a deductible/excess charge.
 
  • Payment Policy


    Upon pickup, customers must settle the rental amount and provide a deposit. Payment and deposit can be made using American Express, Eurocard, MasterCard credit card, or VISA credit card. Only cards issued in the main driver's name are accepted. Visa Electron, Maestro, cash, debit cards, and prepaid cards are not accepted.
 
  • Optional Extras and Services


    Optional equipment includes a GPS navigation system, a baby seat for infants up to 1 year old, a child seat for children aged 2-4 years, a booster seat for children aged 4-10 years, and snow chains. The pricing for these add-ons is provided on the booking page. All additional equipment can be acquired at the rental counter, with costs based on the rental duration and additional charges applied. The Delivery/Collection service is available exclusively by prior request.
 
  • Fuel Policy :


    The vehicle comes with a specific amount of fuel and should be returned with the same amount to avoid extra charges. Alternatively, the renter has the option to buy a full tank of fuel at the rental's commencement and return the tank empty. Diesel vehicles are available for an additional fee.

FAQ's

National Rental Services at Vienna Airport FAQs

    The National Rent-A-Car rental site is located at Vienna Airport Parking Garage 4, 1300 Wien, Austria 

    Phone +43 1 700733432

    Vienna Airport's National Car Rental typically accepts major credit cards like American Express, Diners Club, MasterCard, and VISA. Furthermore, debit cards issued in the primary driver's name, bearing the MasterCard or VISA logo, are generally recognized.

    The specific deposit requirements at National Car Rental in Vienna Airport can vary, and it is recommended to directly contact National or refer to the terms and conditions of your rental agreement for the most accurate and current information. Typically, rental car companies, including National, may place a hold or authorization on the renter's credit card for a specific amount as a security deposit. This amount is usually determined at the time of pick-up and may cover potential additional charges such as fuel, damages, or other fees incurred during the rental period. It is advised to inquire about deposit details and associated policies when making your reservation or during the pick-up process.

    Certainly, National Car Rental at Vienna Airport typically allows for the inclusion of an extra driver. However, there may be specific conditions and fees associated with adding an additional driver. It is advisable to contact National directly or review the terms and conditions of your rental agreement to understand any relevant charges and requirements for additional drivers. In many cases, additional drivers may need to meet specific criteria, such as age and possessing a valid driver's license, and they might be required to be added to the rental agreement during the pickup process.

    Yes. Typical price is €52 per day.

    Feel free to inquire about additional services such as child safety seats, GPS units, and mobility devices. Please let us know your preferences when making your reservation for Vienna Airport.

    To rent a vehicle from National at Vienna Airport, you only need a valid driver's license, identification, and a valid credit card to fulfill the necessary deposit.

    On average, a rental car from National Rent-A-Car at Vienna airport costs €35 per day.  However, It's crucial to be aware that the daily rental rates can vary considerably depending on the time of year.

    The most commonly reserved rental car category from National in Vienna is the Mini, such as the Fiat 500 or similar models.


     

    Yes

National Return and Extension Policies

    Follow the directions to the Car Rental Center. Upon entering the parking area, kindly park your vehicle beneath the roof at a designated National stall in the return section. A representative will be present at the return point to meet you and conduct a vehicle inspection together.

    Service outside of regular business hours can be arranged upon request and incurs an additional charge. The grace period during regular working hours, ensuring the car is still guaranteed for the customer if there is a delay in pick-up, is 29 minutes.

    National provides a grace period of 29 minutes for daily rentals. If the vehicle is returned up to 2 ½ hours after the rental time on the following day, hourly charges apply. If the return exceeds 2 ½ hours, an additional day's charge will be applied. In the case of returns after closing hours, responsibility continues until the vehicle is checked in on the next business day.

    Certainly, extending your National car rental at Vienna Airport is typically an option if you require the vehicle for a more extended period. However, it is crucial to contact National Rent-A-Car promptly once you realize the need for an extension. To prolong your rental, you can directly reach out to the local National office or use the contact information provided in your rental agreement or reservation confirmation. It's important to be aware that extending the rental duration may incur additional fees, so initiating communication with National in advance is recommended to ensure a smooth process.

    Certainly. Opting for National's one-way rental service allows you to return your rental car to a location different from the initial pickup point. Keep in mind that there might be additional charges, such as a one-time drop fee or mileage fee, based on factors like location, date, and vehicle type. Making a reservation in advance is advisable to secure availability and gain clarity on any associated extra fees. Certain one-way rentals may have specific restrictions, so it's recommended to check these details in advance.

    Certainly. Returning a National rental car to a different location, often referred to as a "drop charge" or "intercity fee," may involve additional fees. The exact amount of this fee can vary, emphasizing the importance of thoroughly reviewing pricing details during the booking process to understand any potential extra costs.