Hertz Vienna Airport Information

Pick-up instructions: Leave the lower terminal (Arrivals/Baggage Claim) and use the marked crosswalk and covered walkway to get to Level 2 lobby. No shuttle is required. Once in the lobby, go to the Hertz counter, where a representative will help you with your car rental. To reach our location, please call (704) 359-0114 or visit Car Rental Vienna Airport for more information.

 

Drop-off instructions: Please clarify Drop-off instructions with Hertz upon Pick-up.

 

Business hours:

Sunday

07:00 AM - 23:30 PM

Monday

07:00 AM - 23:30 PM

Tuesday

07:00 AM - 23:30 PM

Wednesday

07:00 AM - 23:30 PM

Thursday

07:00 AM - 23:30 PM

Friday

07:00 AM - 23:30 PM

Saturday

07:00 AM - 23:30 PM

Tips for renting a car from Hertz Rent-A-Car at Vienna Airport

 
  • 1. Early Booking: Consider booking your rental car in advance. Early bookings often come with better rates and a wider selection of available vehicles.
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  • 2. Comparison Shopping: Check multiple platforms and compare prices to ensure you're getting the best deal. Sometimes, rates may vary between Hertz's website and other online travel agencies.
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  • 3. Membership Benefits: If you are a Hertz Gold Plus Rewards member or part of any loyalty programs, check for special discounts or perks that may be available to you.
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  • 4. Fuel Policy: Review Hertz's fuel policy. Some companies provide options to prepay for a full tank of gas, allowing you to return the car empty. Alternatively, you may choose to fill up the tank yourself before returning the vehicle.
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  • 5. Vehicle Inspection: Thoroughly inspect the rental car before leaving the lot. Note any existing damage, and ensure it is documented by Hertz. This can help avoid disputes about damages upon return.
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  • 6. Driving Regulations: Familiarize yourself with local driving regulations in Austria. Pay attention to speed limits, road signs, and any other rules specific to the region.
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  • 7. Additional Drivers: If you plan to have additional drivers, inquire about the associated fees and conditions. Some rental companies, including Hertz, may charge extra for multiple drivers.
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  • 8. Return Details: Take note of the location and procedures for returning the rental car. Ensure you return the vehicle on time to avoid any additional charges.
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  • 9. Insurance Coverage: Check your existing insurance policies to understand what coverage you may already have for rental cars. Hertz may offer additional insurance options that you can consider based on your needs.
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  • 10. Contact Information: Keep Hertz's contact information readily available in case you encounter any issues during your rental period.
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  • 11. 45% of our users discovered that rental cars from Hertz at Vienna Airport were priced at €74 or lower.
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  • 12. Compact rental cars from Hertz at Vienna Airport are, on average, approximately 58% more cost-effective compared to other car types.

Hertz Rental Conditions
 

  • Driver Requirements

    The minimum rental age is 18 years, with a young driver fee applying to drivers under the age of 25. There is no maximum age, and no senior driver fee is applied. The driver's license must have been issued by authorized authorities at least 1 year before the date of the commencement of the rental.
 
  • Deposit and Deductible Policy


    A deposit will be authorized on the customer's credit card until the conclusion of the rental period. The precise deposit amount is established during pickup, contingent on the type of vehicle. Young drivers may be subject to a higher deductible/excess.
 
  • Payment Policy


    Upon pick-up, customers are obligated to settle the rental amount and provide a deposit. Deposits can be made exclusively using the following methods: Diners, Airplus, MasterCard credit card, VISA credit card, and American Express credit card. For the Luxury car group, a minimum of two credit cards issued in the main driver's name is mandatory. Only cards issued in the primary driver's name are accepted.
 
  • Optional Extras and Services


    Various special equipment options are offered, including a GPS navigation system, baby seat (up to 1 year), child seat (2-4 years), booster seat (4-10 years), and Wi-Fi. Prices for these add-ons are available on the booking page. Additional drivers can be added, but each will result in an additional fee. Both Young Driver and Additional Driver fees apply to young additional drivers. All drivers must be present during vehicle pickup and provide valid documentation. The first additional driver is included at no extra cost.
 
  • Fuel Policy :

    The rental vehicle is supplied with a full tank of fuel and should be returned with the same amount to prevent extra charges. Alternatively, renters have the option to buy a full tank of fuel during the rental and return the tank empty.

FAQ's

Hertz Rental Services at Vienna Airport FAQs

    The Hertz Rent-A-Car rental site is located at  Office-Park-Allee, 1300 Wien, Austria 

    Phone: +43 1 795421301

    Certainly, Hertz car rentals typically welcome both credit and debit cards, with specific guidelines in place. When using a debit card, it is usually necessary to provide evidence of a corresponding return airline flight and present two valid forms of identification. Debit cards may also be accepted if they are linked to your Gold Plus Rewards profile or for Insurance Replacement rentals. Regardless of the card used for the reservation, you have the flexibility to make the payment with a debit card at the conclusion of your rental.

    Certainly, Hertz car rentals at Vienna Airport usually require a deposit. The specific deposit amount is determined during pickup and may vary based on the selected vehicle type. This deposit is typically held on the customer's credit or debit card as a precautionary measure and is refunded upon the conclusion of the rental period, provided there are no additional charges or damages. It is advisable to check with the particular Hertz location at Vienna Airport for accurate and up-to-date information on deposit policies.

    Hertz offers the Loss Damage Waiver (LDW) as a solution to address concerns related to vehicle damage. Opting for LDW ensures that you are not held accountable for any damage or loss to the Hertz car, with the exception of prohibited use. If you decide to decline LDW, you take on the responsibility for damage, theft, vandalism, collisions, fires, or natural events, regardless of fault.

    Indeed, including an additional driver in Hertz car rentals at Vienna Airport is typically permitted. However, specific conditions and fees may apply to this option. It is essential to directly communicate with the Hertz location at Vienna Airport and understand their policies regarding additional drivers. In many cases, the primary renter's spouse or domestic partner may be allowed as an additional driver without incurring extra charges, while other additional drivers may involve additional fees. Always inquire about any fees and requirements related to adding drivers when making your reservation or during the car pickup process.

    Yes, the typical price is €52 per day.

    When renting a car from Hertz at Vienna Airport, you can customize your rental experience by opting for additional amenities such as child seats or GPS navigation systems, each incurring an extra daily charge. Additionally, you have the flexibility to customize your insurance coverage with various plans, including Liability Insurance Supplement, Loss Damage Waiver, Limited Loss Damage Waiver, Partial Damage Waiver, and Personal Effects cover.

    To secure a Hertz car rental at Vienna Airport, you generally require the following documents: a valid driver's license, a credit card, the reservation confirmation, proof of identification, and flight information if applicable.

    On average, a rental car from Hertz Rent-A-Car at Vienna airport costs €35 per day. However, it's important to note that the daily rental rates can vary significantly depending on the time of year. 

    The Intermediate (Class Intermediate SUV or similar) is the most commonly reserved type of rental car from Hertz at Vienna International Airport.

    Yes

Hertz Return and Extension Policies

    The designated drop-off location for your Hertz rental car at Vienna Airport is typically the same place where you picked up the vehicle. Most car rental companies, including Hertz, have assigned drop-off areas or rental car return lots at the airport. Follow the signs indicating "Car Rental Return" or "Rental Car Drop-off" to locate the appropriate area.

    Outside of regular business hours, service is available upon request and is subject to an additional charge. The grace period during regular working hours, ensuring the car is guaranteed for the customer even if they are late for pick-up, is 59 minutes.

    Hertz's policy for late returns at Vienna Airport incorporates a 29-minute grace period, exempt from charges for delays. If the car is returned within 2 ½ hours after the scheduled pick-up time, hourly charges will apply. Going beyond this timeframe by more than 2 ½ hours will result in Hertz charging an additional day of rental.

    Certainly, just reach out to their reservation hotline and request to extend your rental.

    Depending on your vehicle category and travel route, you may have the option to return your Hertz car to a different location. It's important to note that there might be a One Way Fee associated with this choice, so it's advisable to discuss this with the car rental service before confirming your reservation.

    Yes